Riley is a missed-call safety net for real estate agents — your real estate business's phone rings first, and Riley only picks up the calls you don't answer, captures the job and texts you the details in seconds.
Real estate answering service · Realtor answering service
Buyers call while you're at a showing.
Your phone rings first. Riley only answers when you can't.
Keep your number. Keep handling your own customers. When you're on a real estate job and miss a call, Riley gets the details and texts them to you—so that customer does not call the next contractor.
Hear Riley answer a callDemo call: a roof leak after a storm · 29 sec
A real estate answering service that catches yard-sign and listing calls when you're in a showing
Buyers call from yard signs and listing sites while you're in a showing, at a closing or driving between houses. Most won't leave a voicemail; they call the next agent on the listing site. With Riley, your phone still rings first—and when you can't answer, a calm voice picks up instead of your voicemail beep.
Riley answers in your name or your team's, asks which property they're calling about, whether they're buying or selling, whether they already work with an agent, and when they'd like to see the home. Then she texts you a short summary right away, so you step out of your showing knowing exactly who called, which listing they want, and their callback number.
Riley only shares what you tell her about your listings, and she never confirms prices, offers or showing times on her own. Showing requests are texted to you first so you can reply YES [NAME] to confirm or call the buyer directly.
The calls you miss while working with your hands
When do real estate agents miss calls?
You're mid-showing with another client
First-time callers rarely leave a voicemail—they hang up and dial the next real estate business on Google.
A yard-sign call comes in during a Sunday open house
Your phone still rings first. Only when you can't answer does Riley pick up, filter out spam, and get the job details.
You're at a closing or inspection and can't pick up
Instead of losing the job to a voicemail beep, you get a concise text in seconds with the caller's name, number, and request.
What Riley asks the caller
What kinds of calls does Riley handle for real estate agents?
- Questions about a listing they saw on a yard sign or online
- Requests to tour a home today or this weekend
- Sellers asking for a listing presentation or home valuation
- Questions from buyer's agents and transaction coordinators
- Past clients calling with referrals
For each missed call Riley captures: which property address they're calling about; whether they are already working with an agent; when they want to tour the home; best callback number and email.
How it works on your line
How Riley catches missed real estate calls step by step
1. Your cell rings first; Riley answers when you're with a client
If you're walking a buyer through a house or sitting at a closing table and don't answer, conditional forwarding routes the call to Riley.
2. Captures the listing address & representation status
Riley asks which property caught their eye, whether they already have an agent, and whether they are looking to tour or sell.
3. Texts you in seconds
You get an instant text message with the caller's name, number, property address, and requested showing window—reply CALL to call back or YES [NAME] to confirm.
Nothing to check daily · Everything happens by text
What does the call sound like, and what text do you get?
You don't have to check an app or log into software. Riley flags urgent calls and texts your cell in seconds:
- An unrepresented buyer standing outside a listing who wants to see it today
- A seller or co-op agent calling before an offer deadline
1. Example missed call on your line
Caller: “I'm parked outside the house on Maple Street. Is it still available to see?”
Riley: “Thanks for calling! I'll text the agent right away. Are you currently working with an agent, and what times today or tomorrow work for you to tour it?”
2. The text you get (seconds later)SMS · Now
New job request — Alex Rivera, (512) 555-0148
I'm parked outside the house on Maple Street. Is it still available to see? (1420 Oak St)
Reply CALL to call back.
Appointment request: Alex — Real estate visit — Tue 10am.
Reply YES ALEX to confirm, or NO ALEX + reason.
3. Strict rules: what Riley never guesses
- Riley never guesses prices, availability, service area, or job details—she only shares the service call fee, hours, and boundaries you give her.
- Riley never sends a customer an appointment confirmation until you reply YES [NAME]. If you reply NO [NAME], she leaves it to you to call the customer personally.
- If a caller asks for a real person, Riley offers our live human backup when available (7am–7pm MT) or takes a message without promising a fake callback time.
Keep your number. Keep handling your own customers.
Forward only your unanswered real estate business calls to Riley with one carrier code (*71 or **61*). Your phone still rings first; Riley only answers when you can't. $149.99/month—keep the number painted on your truck. Your phone rings first. Riley only answers when you can’t, blocks spam silently, and texts every real job lead to your phone.
Simple pricing · Cancel anytime by text
Put Riley on your real estate business's missed calls.
Three minutes to turn on. $149.99/month. You keep your current phone number, your phone still rings first, and Riley texts you every missed job request.
Questions real estate agents ask about Riley
Will Riley know the details of my listings?
Only what you give her during setup. She won't guess about price, contract status or features; if she doesn't know, she takes the question and texts it to you to answer.
Can Riley book showings?
Riley takes showing requests with the property address and times that work for the caller, then texts them to you immediately so you can reply YES [NAME] to confirm or call the buyer personally.
What does Riley cost for real estate agents?
Riley is $149.99/month. That includes your behind-the-scenes forwarding number, the call minutes, and the text alerts—with no per-call or per-minute charges. Cancel anytime by text or online.
Do I keep my real estate business's phone number, and does my phone still ring first?
Yes. You keep your current phone number and your phone always rings first. Conditional call forwarding (*71 on Verizon, **61* on AT&T/T-Mobile) only sends a call to Riley after you don't answer.
Do I have to log into a dashboard or learn software?
No. Riley is 100% text-first. After any missed call, Riley texts you a short summary: who called, their number, and what they need. Reply CALL to call them back, or reply YES [NAME] / NO [NAME] to approve or decline an appointment request.
How do appointments and calendar scheduling work?
If you connect your Google Calendar from your account page, Riley checks your open times, default job length, and drive buffer. She never confirms an appointment on her own—she texts you the request first, and only texts the customer a confirmation after you reply YES [NAME]. If you reply NO [NAME], she leaves it to you to call the customer personally.
What happens when a caller wants a real person?
If a caller prefers not to talk to an automated assistant, Riley offers our live human backup when available (7am–7pm MT), or takes a quick name, number, and message for you without ever promising a fake callback time.
Riley for other trades
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Guides
How much does an AI receptionist cost?AI receptionist vs. answering service (and why small trades just need a missed-call safety net)How to forward calls when you don't answer or you're busyAfter-hours answering for contractors and tradesAfter-hours voicemail greeting examples for your businessVoicemail answering service vs. standard voicemail